BPM Software - Comindware Tracker

Case Management Software

Comindware Tracker

Comindware Adaptive Case Management enables submitting, routing and handling cases regardless of their origin. It delivers fully configurable Workspaces that allow for centralizing all cases and the associated tasks, data, documents and discussions within the users’ workspace.

Case Management Software Distinct Features

case management systemComindware

Unified Workspace

Comindware case management system unifies people, data and collaboration tools in a single work environment and makes daily case management smooth.

  • Check all cases assigned to you within a convenient filterable lists
  • Enjoy complete background data on tasks within cases, such as start and due dates, priorities, associated documents and discussions
  • Respond to initial case submitter right from the same workspace used for internal case management - especially useful for effective support cases management
case routing automationComindware

Case Routing Automation

Comindware case management software allows non-coding workflow automation and empowers business users to update automated workflows on-the-fly, without engaging IT staff.

  • Use visual workflow designer to configure web-forms and model processes with drag-and-drop simplicity,
  • Easily set such parameters as default routing, default priority for case types, current workload and other
  • Ensure that your cases and handled effectively and in compliance with business policies
collaborate on your casesComindware

Collaborate on your Cases

Comindware case management system provides full collaboration capabilities for teams as far as advanced search across cases and discussions. It is always a snap to retrieve full activity context and ensure top effectivity of collaboration.

  • Group discussions
  • Case escalation
  • Document sharing
  • Integration with web-chats thanks to open API

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In Cloud & On-premise
Comindware in Cloud
In Cloud & On-premise

Comindware® provides both on-premise and in Cloud deployment options. Besides, as well as enables flexible transition between cloud-based workflow solution and on-premise one can be rolled out if needed.

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API and Integrations
API and Integrations
API and Integrations

Comindware provides wide workflow integration capabilities. including Take advantage of bidirectional integration scenarios, as well as support for both fine grained, and bulk export operations – all available through Web Services open API’s and built-in enterprise services.

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Mobile
Comindware Mobile Apps
Mobile

Run your workflow seamlessly on your desktop computer, iOS and Android phone or tablet and enjoy fully consistent user experience.

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