Comindware Services Suite

Unmatched knowledge of business operations and proven track record of on-time and on-budget solution delivery projects

Comindware provides a wide range of services to cover all phases of typical business process and project management solution implementations starting from the initial analysis of the customer’s business objectives, understanding the customer’s business data, processes and systems, defining the solution architecture and the required configuration and to the ultimate solution delivery and post-production support.

Comindware’s team consists of subject matter experts with deep expertise in business operations, product configuration and customization as well as in solution delivery for a wide range of industries and business needs.

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Why Comindware
  • Full transparency, visibility and control over all solution delivery activities from initial assessment to post production support
  • Enhanced operational efficiency across the customer’s and solution delivery teams, including 3rd-party if needed
  • On-time and on-budget solution delivery
  • Ensured knowledge transfer and user acceptance of the solution
Consulting

Any business process optimization project is a serious undertaking that requires complex planning such as understanding business objectives, assessing the current status of operations, defining target process KPI’s and building a business case. While some expertise may be available in-house, they would still benefit from experience and best practices that are essential for success of such kind of projects.

Comindware provides full support for these activities and delivers:
  • Initial assessment of needs and objectives
  • Business case compilation
  • Existing systems and processes assessment
  • Solution architecture definition and design
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Professional Services

Delivery projects vary in complexity and duration depending on the needs and the existing situation, and require deep expertise in order to be completed on-time and on-budget.

Comindware solution delivery team will provide in-depth product and domain expertise available only with the genuine product vendor as well as multi-year experience of successful project management and solution implementation to customers worldwide.

Comindware Professional Services include:

  • Solution design, configuration and build
  • Solution integration
  • Data migration
  • End-to-end testing/UAT
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Support & Maintenance

Efficient support and maintenance operations are critical for continuous process enablement for any business. Such operations include among other change management, data management, fault handling and product updates.

Comindware provides a full scope of operational support and readiness services that help our customers get the most of Comindware’s products and solutions.

Comindware Support & Maintenance services include:
  • Pre-sales/trial support
  • Post-production support
  • Customer self service
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Trainings

Comindware offers comprehensive trainings to ensure that the customer can operate, administer, and maintain our product or solution. The trainings are targeted at IT administrators, business process architects and end users.

Comindware’s trainings include:
  • Training course & knowledge assessment for Comindware Products
  • Training course & knowledge assessment for Comindware Solutions
  • Onsite trainings
  • Train-the-trainer training
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