Customer Order Management

End-to-end Customer Order Management System

Customer Order Management – is the key revenue-generating process in any client-oriented business. It directly impacts the ability of the company to deliver the required products or services and ultimately determines customer satisfaction.

As part of the end-to-end Order-to-Cash process, Order Management process includes:

  • Order capture or order entry
  • Order validation
  • Order orchestration
  • Order fulfillment

Customer Order Management Challenges

  • Erroneous or duplicated order data
  • Inability to perform feasibility check
  • Lack of transparency for order routing/workflow
  • Inability to make changes on the fly

Comindware Customer Order Management Solution

Comindware customer order management system allows for order capture/entry, order validation and feasibility check, configurable order routing including escalation management, order modification and cancelation as well as order fulfillment.

To enable that, Comindware customer order management software provides flexible workflows and web forms, business rules, complex reporting and collaboration as well as a unified working interface for the work group.

Powerful and easy workflow management tool you were seeking. Risk-free trial!
Benefits
  • Increased accuracy of order data
  • Fully automated order management starting from order capture to fulfillment
  • Increased visibility into processes and business activity monitoring
  • Centralized management of the related data and documentation

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In Cloud & On-premise
Comindware in Cloud
In Cloud & On-premise

Comindware® provides both on-premise and in Cloud deployment options as well as enables flexible transition between these options if needed.

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Mobile
Comindware Mobile Apps
Mobile

Regardless of the device type – tablet, phone or ultra-book – Comindware ensures a fully consistent user experience and operational continuity.

API and Integrations
API and Integrations
API and Integrations

Comindware provides wide integration capabilities including bidirectional integration scenarios as well as support for both fine grained and bulk export operations – all available through Web Services open API’s and built-in enterprise service bus.

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