Whether you manage a single apartment complex or dozens of multifamily assets and commercial facilities, cloud-based property management software can significantly streamline tedious daily tasks and help with solving your operational challenges. When choosing property management solution, rental and real estate business seek for a tool able to automate both industry-specific processes and company-specific workflows that go beyond the norm.
Comindware provides a proven cloud-based platform that enables landlords and real estate professionals to design their unique property management apps with drag-and-drop simplicity and get them running quickly. Automate rental applications processing, maintenance and financial management, and other operational workflows and ensure superior tenant or client satisfaction, while keeping your property management business protected from financial losses and legal liabilities!
Automated Property Management Workflows
Have automated workflows for every of common tasks within your property management company, up and running within days, with no IT resource required.
- Drag-and-drop Workflow Builder available via any web browser
- Any number of process steps, both as sequential and parallel
- Transition and validation rules for automated workflows
- Time- and condition-based notifications, assignment rules
- On-the-fly changes to workflows by business users
Customizable Property Management Forms
Easily design rental application, maintenance request and other property management forms and ensure that every request is handled properly:
- Graphical Form Builder available via any web browser
- Configurable tabs and data fields
- Standardized and automated request processes
- Changes to forms during workflow execution
- Request data export to MS Word and MS Excel
Maintenance Request Tracking
Manage work orders, assign them to vendors, automate recurring maintenance requests handling, improve response times and customer support service, and stay on top of the request tracking status in real time.
- Configurable forms for maintenance request submission
- Creating and updating requests by email or from mobile interface
- Timely and accurate maintenance request routing and notifications
- Automated handling of recurring maintenance requests
- Maintenance task escalations based on inactivity and due dates
- Vendor efficiency tracking
Process Transparency and Real-time Reporting
See the current status of requests and debt sent to collections and get easy-to-download reports through email.
- Transparent view of the automated process and current status
- Reports on efficiency of process overall or for individual requests
- Clear, automatically-generated audit trail
- Visualization for sophisticated property management process
- API integration with 3-rd party accounting and ERP systems
Effective Communication and Collaboration
Improve stakeholders communication and collaboration thanks to a single work environment for employees and tenants, automated workflows, documents, discussions and knowledge within a single rental property management software.
- Task discussions allow getting rid of unstructured group emails and unrelated conversations common for instant messengers
- Digital workspaces maximize access to all communications, tasks and data for all group members
- Configurable notifications to ensure you and your team members and clients are up to date on activities and workflow statuses
- Manager approval and request management by email or from mobile interface
- Centralized data and document management
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Workflows and Forms for Property Management Business
The day-to-day management of real estate properties requires automation. As with any software investment, when choosing property management software whether for small business or real estate corporation, it's important to have a clear objective and determine the exact workflows and forms needed. This is not an all-inclusive list of possible property management tasks for a rental management business or real estate company. However, the lists below can serve as a starting point for you to design workflows for important tasks involved in your property management business.
Here is a list of some of the property management workflows that some of our residential property management customers have automated in Comindware Tracker:
- Processing rental applications
- Showing vacant properties to potential tenants
- Qualifying rental applicants and tenant screening
- Signing a lease
- Invoice and other documents approval processes
- Enforcing lease agreements
- Preparing business financial reports
- Claim management
- Conducting property inspections
- Maintenance request processing
- Coordinating property preparations and move outs
Property management forms Comindware’s property management customers have designed:
- Rental application form
- Prospective owner questionnaire
- Lease agreement form
- Lease addendum form - pets, drug free, crime free, mold
- Check-in form
- Lease renewal form
- Security deposit return form
- Maintenance request form
- Modification request form
No matter what number of units and what type of property you manage, automated workflow processes are a valuable business asset for any property management company committed to client satisfaction and business success. Make sure that the vendor you choose delivers high-quality customer service and software offers a full set of features including management tools for property, requests, tasks, workflows, documents; collaboration and reporting options. Take control of your real estate portfolio and business, and succeed.
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Comindware® provides both on-premise and in Cloud deployment options. Besides, flexible transition between cloud-based workflow solution and on-premise one can be rolled out if needed.
