Claims management is one of the key services insurance companies provide. Common challenges are multiple user environments and applications, conflicting and duplicating data, manual task hand-offs and as a result – errors and delays resulting in degraded customer experience.
Comindware Claims Processing solution supports the entire claims process — from initial notification to claims disposition and settlement. The software provides Workflow and Business Process Management capabilities enabling flexible process design in a fully configurable user interface.
The Claims Management software ensures that all claims data – such as associated policies, claims history and similar cases are immediately available to enable claims settlement. Comindware workflows allow for both manual and automatic claims routing and processing based on configurable business rules.
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Comindware® provides both on-premise and in Cloud deployment options as well as enables flexible transition between these options if needed.
Regardless of the device type – tablet, phone or ultra-book – Comindware ensures a fully consistent user experience and operational continuity.
Comindware provides advanced integration capabilities including bidirectional integration scenarios as well as support for both fine grained and bulk export operations – all available through Web Services open API’s and built-in enterprise service bus.