In case of Managed Service Providers (MSP) offerings, IT services become the main revenue generating stream and require capabilities for service ordering, Self Service portal, Service Order Fulfillment and Billing.
Comindware Ordering & Fulfillment is pre-integrated with Comindware Service Catalog and Self Service portal and enables easy and intuitive service ordering by external customers with the user interface done in the Amazon-like design.
Order Fulfillment process is then tracked as a sequence of fully configurable workflows with capabilities for in-flight changes, escalation management, notifications and reporting.
Optimize and scale your daily processes with Comindware Platform!
Comindware® provides both on-premise and in Cloud deployment options as well as enables flexible transition between these options if needed.
Regardless of the device type – tablet, phone or ultra-book – Comindware ensures a fully consistent user experience and operational continuity.
Comindware provides wide integration capabilities including bidirectional integration scenarios as well as support for both fine grained and bulk export operations – all available through Web Services open API’s and built-in enterprise service bus.