Business Process Mapping is a significant part of Business Process Improvement process that empowers analysis, internal audits and business process simulation. It helps visualize data, changes, interactions, deliverables, users involved in business processes, identify process bottlenecks and improvement opportunities.
Business Process Mapping is a procedure that consists of several steps including establishment of clear objectives, identification of business process, data gathering and analysis of current situation, final mapping, and analysis of potential business process improvement. Among types of graphical business process maps are flow-charts, value stream maps, graphs and diagrams – each of them can be used depending on business process type and goals.
Business Process Mapping is most relevant for data- and resource-intensive processes and most applicable for cases like regulatory compliance, SLA maintenance and similar. Business Process Maps allow involved people to see and understand the entire processes quickly, as well as their particular roles.