Bpm - page 2
Business processes require data to be efficient. However, more data is generated as the process moves forward and it has to be managed well to maintain the integrity of the processes being completed. Unfortunately, it can be simple for an employee or group of employees to stray from a business process to try and complete something faster. This type of straying can have a negative impact on the outcome and interfere with overall productivity, which can have a negative impact customer satisfaction. This can be expensive.