For large organizations, or those that have grown quickly, making changes and implementing new ideas can feel like it takes inordinately long. Not only does this frustrate the employees looking to make said changes, but it can put your company in the risky position of not adapting to customer demands.
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It is countless the number of times people have asked the same old question: is business process management the same as coding? This question has led to a massive confusion about what BPM is, what coding is, and what the differences between the roles of a business person and a programmer are. Comindware wants you to fully understand these terms, so you as a business person can understand once and for all BPM’s role, and your role on it.
First, we will explain to you what BPR is. The best business process reengineering definition is this. BPR “encompasses the envisioning of new work strategies, the actual process design activity, and the implementation of the change in all its complex technological, human and organizational dimensions.” – Thomas H Davenport (1993). Also, business process engineering is about creating a new value system and redesigning a workflow. Thus, the engineers have to come up with prototypes, simulations, and tests before they could implement the new value system. Organizations reengineer two key areas of their businesses. First, they use modern technology to enhance data dissemination and decision-making processes. Then, they alter functional organizations to form functional teams.
Business processes require data to be efficient. However, more data is generated as the process moves forward and it has to be managed well to maintain the integrity of the processes being completed. Unfortunately, it can be simple for an employee or group of employees to stray from a business process to try and complete something faster. This type of straying can have a negative impact on the outcome and interfere with overall productivity, which can have a negative impact customer satisfaction. This can be expensive.