Case management is the approach that considers work on a project to be unpredictable, where a workflow cannot be set once and forever. Case management is largely used in social services, medical care services and law firms.
If your work consists of repeated processes, you can automate it with the help of the process management approach. In some cases strictly predefined processes won’t do because the next step of your process may depend on several conditions. This is where Comindware Tracker™ comes in.
Case Management System
Case management systems have for their goal to store information in such a way that when you’re solving your case, you can access necessary data, compare and combine it the way your working process demands it.
Live team work and collaboration features are important for case management. With Comindware Tracker you can create task lists that will be shared with all the members of your team, set roles and notifications for it, track tasks performance. The ability to add tasks on the fly becomes a crucial factor of an effective case management. Comindware Tracker allows the user to add tasks with a drag and drop in a graphical workflow builder. Thus any programming is avoided and the dynamical workflow scheme transformations are accepted once you hit “save”.
ElasticData™ platform enables you to store structured and unstructured content. You can modify the structure of your content as the graphical database allows you to do it with almost no limitations. With Comindware Tracker any discussion and comment on the case is kept in one place, the information can be analyzed in a more efficient way and more quickly. You can enjoy all the benefits of Comindware Tracker solutions and start your case right now.
